I'm sorry to inform you that your post has needed some editing to remove personal information. Thank you for visiting the HP Support Forums. Please I really need some assist on solving this issue urgently, your help is much appreciated, thanks. Operating System: Microsoft Windows 10 Home Build 10586 (updated from Windows 7 Home) Processor Intel(R) Core(TM) i7-2630M CPU 2.00GHzĮmbedded video card: Intel(R) HD Graphics 3000 Here some point forms what I've performed for the troubleshoot,ġ.) Download and installed AMD Catalyst and also Radeon Crimson Edition with the latest and available driver.Ģ.) Run the full test on HP Diagnostic Tool for hardware, all passed.ģ.) Windows 10 auto-update to find the driver for A MD Radeon 6770m and Intel HD 3000 driver, doesn't work at all. It's obvious it's when install the video card driver, it will become black screen, before it still can load into the OS with basic graphic display driver, plus I can go into safe mode. I've run thru all the testing, and notice it is the display driver issue, for both AMD Radeon 6770m and Intel HD 3000 driver. I can't go into the Windows, it will failed to boot in and become black screen, after around 2~5 mins, the notebook will shut down by itself. I really some help on this, ever since the auto update to Windows 10 Home Edition, I can't use my Pavilion at all.
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